Deloitte Insights, Australia, recently released a report “Why the future of work is human”. Robots won’t take our jobs, but technology is changing what we do, which means employment is growing in the roles that are hardest to automate.
Groundbreaking research reveals how the human skills required to do these roles are hugely under-supplied, and while today’s jobs require us to use our heads, rather than our hands, something new is also happening.
New technologies will have the capacity to automate many tasks, but also create as many jobs as they kill, and employment is growing in roles that are hardest to automate. Being physically close to other creative people is becoming more important, not less, and working together helps us collaborate and socialise, and provides infrastructure and support.
The big skills shift ahead: from hands…to heads…to hearts
Today’s jobs are increasingly likely to require cognitive skills of the head rather than the manual skills of the hands won’t be a surprise. Employment has been growing fastest among less routine jobs, because these are the ones that are hardest to automate.
More than 80% of the jobs created between now and 2030 will be for knowledge workers, and two-thirds of jobs will be strongly reliant on soft skills.
Jobs increasingly need us to use our hearts – the interpersonal and creative roles, with uniquely human skills like creativity, customer service, care for others, and collaboration that are hardest of all to mechanize.
Demand here is set to soar for decades, and this is actually a liberating trend. Much of the boring, repetitive work will be taken care of by technology, leaving the more challenging and interesting work for humans.
Download Deloitte’s Report
My invitation to you
“We know it’s not easy to make major changes in a large institution, especially in an area like student marketing, with its complicated budgets and multiple decision-makers. But hopefully, these ideas will inspire you to try out some new strategies and make the case to your team members that personalised lead generation and student recruitment tools like MyCareerMatch and MyCourseMatch are the way to go.” Contact me
